TCS Independent Director Keki Mistry Sees Value in Partnering with India's GCCs
TCS is working on engagement models to collaborate with GCCs, now integral to India’s IT industry.
23 JUNE 2025 / 1 min read
IT and software-services companies should proactively explore ways to collaborate with Global Capability Centres (GCCs) in India, as there can be significant value in partnering with these centres to deliver high-quality services to clients, Tata Consultancy Services (TCS) Independent Director Keki Mistry has said.
Speaking at the company's annual general meeting last week, Mistry noted that while inflation would impact wage bills and the general cost of living and doing business, TCS has been able to mitigate the effects.
Mistry also addressed concerns about the impact of artificial intelligence (AI) on jobs, stating that while AI may automate some tasks, it would also unlock new efficiency opportunities
Regarding Global Capability Centres (GCCs) in India, Mistry said that company clients continue to see significant value in partnering with TCS. He added that the company is working on engagement models to collaborate with GCCs, which have become an integral part of the Indian IT industry.
GCCs, which are internal IT departments set up by multinational companies in India, have become a crucial part of the country's IT industry. India has emerged as a hub for GCCs, with many major companies setting up operations in the country to leverage its skilled workforce and favourable business environment.
Mistry's comments highlight the growing importance of GCCs in the Indian IT-services industry and the opportunities they present for companies like TCS. By working with GCCs, TCS can tap into their expertise and capabilities to deliver innovative solutions to clients.
The development comes as TCS continues to navigate the challenges of high inflation and the impact of AI on jobs. According to Mistry, while AI may automate some tasks, it will also unlock new efficiency opportunities. The company has effectively managed the impact of persistent high inflation on its business through improved productivity and operational efficiencies.
